Wi-Tronix Privacy Policy

 

Last Modified: January 8, 2019

 
Protecting your information is our priority. The services that Wi-Tronix, LLC and its parents, subsidiaries, members, officers, agents, representatives, employees, affiliates, successors, and assigns, (collectively, hereinafter “Wi-Tronix,” “we, “our”, “us) provides to you are subject to this privacy policy (“Privacy Policy), which govern your access to and/or use of the website (www.witronix.com) and/or use of any mobile versions and/or applications, content, products, services and any sites Wi-Tronix may have now and/or in the future (collectively, the “Services”). The terms and conditions described in this Privacy Policy relate to your access and use of the Services and how information about you is used and shared. By accessing or otherwise using the Services, you agree to the terms and conditions of this Privacy Policy.

By using the Services in any manner, you indicate to Wi-Tronix that you have read and accept our Privacy Policy and consent to the data practices described in this Privacy Policy.  If you do not accept this Privacy Policy or do not meet or comply with the provisions set forth herein, then you may not use the Services. If you do not agree or are legally unable to agree to this Privacy Policy, then do not use the Services.

Updates to Privacy Policy. We may update or change this Privacy Policy from time to time by posting the revised Privacy Policy on the Services.  We will update the ‘Last Modified’ date above and may provide you additional forms of notice of modifications and/or updates as appropriate under the circumstances.  The revised Privacy Policy is effective immediately upon posting. You agree to be bound by any such revisions. You should periodically visit this page to determine the current terms of our Privacy Policy.  If you disagree with any changes to this Privacy Policy and do not wish your information to be subject to the revised Privacy Policy, you will need to stop using the Services.  Your continued use of the Services after any modification to this Privacy Policy will constitute your acceptance of such modifications and/or updates.

Public Website and Content. Wi-Tronix provides the information contained in the publicly accessible portion of the Services (“Public Content”) for informational purposes only.  Wi-Tronix strives to keep the Public Content current but cannot guarantee its ongoing accuracy. Services described on general information pages of the Service are illustrative of services Wi-Tronix offers and provides. Actual services and products may vary from the descriptions shown and are subject to a separate agreement between the parties.


INFORMATION WE COLLECT

When you use the Services, we collect information from you when you (a) use and/or access the Services, (b) register as a customer of Wi-Tronix through separate agreements, (c) open and/or respond to our emails, (d) contact Wi-Tronix, and/or (e) visit any page online that displays our content.  Wi-Tronix appreciates that you care how information about you is used and shared. Before you share any personally identifiable information with Wi-Tronix, please be aware of how we collect, use, store, and share information.  The information we gather about users of the Services enables us to provide you with the services and products you seek and helps us personalize and continually improve the Services. Here are the types of information we gather:

Information You Give Us on the Public Website: We receive and may store any information you enter on the Service or provide us in any way. For example, you provide us with information when you submit an inquiry, download a document, or interact with the website in other ways. We may ask you to provide us with certain personally identifiable information, such as your name, email address, employer, or interests. Some of the information we ask you to provide us is mandatory and some is voluntary. If you do not provide the mandatory information requested for a particular activity, you will not be permitted to participate in that activity.

Information You Give Us on the Private (Restricted) Website: In addition to the information listed for the public website, when you log onto the private (restricted) website (“Private Website”), you will be providing a username and password, which is linked to one of our customers.  As part of your activities on the Private Website, you may be providing other information, including personally identifiable information. The information you provide on the Private Website is governed not only by this Privacy Policy but also the contract between Wi-Tronix and your employer. For further information on what information is being provided, you should contact your employer.

Automatic Information: We receive, analyze, and store certain types of information whenever you interact with the Services. For example, we may collect the IP address used to connect your computer to the Internet, your email address, information about your browser and operating system, the ‘Uniform Resource Locators’ of the websites you visit before and after the Services, and information about how you move around the Services.

Cookies. We may place cookies and other anonymous identifiers on your computer to prevent fraud, to personalize your experience on the Services, to collect and store this information so that we can improve the Service, and to market our services and products. We designed features of our Services to let new visitors anonymously learn about our products and services without revealing their identities. For these new visitors, the only information we collect online is from cookies, pixel tags or similar devices, which provide limited data, such as the date, time and areas of our Services that were visited, interactions on the Services, and the Web path/domain where the visitor came from. Wi-Tronix uses this information only to recognize you and hold information during your visit to the Services. This general information allows us to serve visitors better by continually improving the Service and making it more convenient.  In certain cases, you can choose not to provide us with the information, for example by setting your browser to refuse to accept cookies, but if you do, you may be unable to access certain portions of the Services. We may not be able to customize the Services’ features according to your preferences.

Information from Other Sources. We may combine information you provide us with information from third parties to correct our records, personalize your experience, or enhance our services. This may include, but is not limited to, information from ‘Google’ and our service providers.

Aggregate.  We may collect non-identifying and statistical information about the use of our Services, such as how many visitors visit a specific page, how long they stay on that page and which links, if any, they click on.  This information represents a generic overview of our users, including their collective habits. Information collected in the aggregate is not associated with you as an individual.

Device Data. We use device data, which is information concerning a device you use to access, use, and/or interact with the Services, such as operating system type and/or mobile device model, browser type, domain, and other system settings, the language your system uses and the country and time zone of your device, geo-location, unique device identifier and/or other device identifier, mobile phone carrier identification, and device software platform and firmware information.

Other Tracking Technologies. We may supplement information you provide to us with information from other sources, such as information to validate and/or update your address, payment card and/or other demographic information.  This information is used to maintain the accuracy of information on our Services and for internal analysis.  We may also use clear gifs, pixel tags and web beacons, which are tiny graphic images placed on website pages and/or in our emails that allow us to determine whether you have performed specific actions and are further used to track online movements of our users.  In contrast to Cookies, which are stored on your computer’s hard drive, clear gifs are embedded invisibly on web pages.  We do not tie the information gathered by clear gifs to your personally identifiable information.


HOW WE USE THE INFORMATION

Information about our users is a critical part of our business. We will not sell that information to others, but we may share user information with others in the following ways:

General Use:  We use information collected as described in this Privacy Policy to provide you with the information and/or content that you have requested, and, in some cases, to contact you about our products, features and/or services.  We also use the information collected to take the following actions:

  • operate, maintain and improve the Services;
  • answer questions and respond to your requests;
  • perform analytics and conduct research;
  • send you reminders, support and marketing messages;
  • manage our administration of the Services;
  • improve the design and content of the Services; and
  • analyze programs, products and services we offer.

 

The information collected in the aggregate enables Wi-Tronix to better understand your use of the Services and to enhance your enjoyment. If you use the Services, you agree to receive certain communications from us including but not limited to the following:

Customer Service.  Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request and to manage your account. We will communicate with you by email or telephone, as you may elect.

Parties with whom we may share your information:
With Authorized Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf, such as analyzing data, providing marketing assistance, and operating or hosting the Services, and we may share your personally identifiable information with these parties (collectively the “Third Party Service Providers”). These services may collect information sent by a browser as part of a web page request, including Internet Protocol (“IP”) addresses, browser software, and/or clickstream patterns. If such Third Party Service Providers collect information, they do so anonymously without identifying individual visitors.  However, we may link the information we record using tracking technology to personal information we collect.  In addition, we may allow third parties who list services to use Cookies in connection with your use of the Services.  We encourage our Third Party Service Providers to adopt and post privacy policies; however, the use of your personally identifiable information by such parties is subject to their privacy policies and is not subject to our control.  We take your privacy very seriously, and we do not sell, rent, and/or otherwise provide your personally identifiable information to third parties for their marketing purposes.  We will not share your personally identifiable information in ways unrelated to those described in this Privacy Policy without providing you with an opportunity to opt out of such use or otherwise prohibit such unrelated use.

To Parent or Affiliated Companies: We may share your personally identifiable information with our parent company, subsidiaries, or any other companies under a common control, in which case we will require them to honor this Privacy Policy.

Legal Disclosures.  Wi-Tronix will not disclose your personal information to third parties except as set forth in this Privacy Policy and in the following circumstances: (i) to investigate and defend Wi-Tronix members against any third party claims and/or allegations and/or otherwise to protect Wi-Tronix from liability, (ii) to investigate, prevent and/or take action regarding suspected and/or actual illegal activities, (iii) to assist government enforcement agencies, respond to a legal process and/or comply with the law, (iv) to exercise or protect the rights, property and/or personal safety of the users of the Services and/or (v) to protect the security and/or integrity of the Service.

Change of Ownership.  If we sell or otherwise transfer part or all of Wi-Tronix or our assets to another organization (e.g., in the course of a transaction such as a merger, acquisition, bankruptcy, dissolution, liquidation, etc.), your information such as name and email address, user content and/or any other information collected through the Services may be among the items sold and/or transferred.


YOUR INFORMATION CHOICES

We respect your privacy and give you an opportunity to opt out of receiving announcements of certain information.  Although we think that you benefit from a more personalized experience when we know more about you and what you like, you can limit the information you provide to Wi-Tronix.  If you visit our Services and/or volunteer personally identifiable information, you can opt out of receiving notifications, and you may modify, update, and/or delete such personally identifiable information by contacting us at info@wi-tronix.com.   Please be aware that even after your request for a change is processed, Wi-Tronix may, for a time, retain residual information about you in its backup and/or archival copies of its database.  Please be aware that we may still email you non-commercial emails related to your account and your transactions through our Services.  Following termination and/or deactivation of your account, Wi-Tronix may retain information (including without limitation your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes. In some cases, if you choose not to provide Wi-Tronix with requested information, you may not be able to use and/or access all of our Services.

Receipt of Emails. We will not send you third party promotional emails without your permission. However, if you provide us with your email address, you agree to receive administrative emails from us that relate to your activity on the Services and announcements about new features or changes to the Services.

Your California Privacy Rights.  Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to receive: (a) information identifying any third-party companies to whom Wi-Tronix may have disclosed personal information to for direct marketing, within the past year; and (b) a description of the categories of personal information disclosed. To obtain such information, please email your request to info@wi-tronix.com and we will provide a list of categories of personal information disclosed within thirty (30) days after receiving such a request.  This request may be made no more than once per calendar year.  We reserve the right not to respond to requests submitted in ways other than those specified above.

Children’s Privacy Issues. We do not knowingly collect or maintain information from anyone under the age of 13. Minors under the age of 18 may make inquiries on the Services only with the consent of a parent or legal guardian. Anyone making inquiries through the Services represents that he or she is 13 years of age or older and, if he or she is at least 13 but less than 18 years of age, that he or she has the consent of his or her parent or legal guardian to make such inquiries and interact with the Services. If you are aware of any instance where we have collected information from someone under the age of 13, or under the age of 18 without parent or legal guardian consent, please inform us immediately. By using the Services, you represent that you are at least eighteen (18) years old and understand that you must be at least eighteen (18) years old to create an account and/or purchase the goods and/or services through the Services.


DATA TRANSFERS

Please be aware that our Services are subject to United States laws, including those governing privacy and security of your information.  We may host and process data including your personal information outside of the country in which you are located, including without limitation in the United States.  By using our Services, you agree and consent (and represent that you have the authority to provide such consent) to the information collection, use and sharing practices described in this Privacy Policy and understand that the laws of the United States related to the foregoing may differ from those of other countries and may not be as protective as the laws in the country where you reside.


SECURITY

When Wi-Tronix collects and stores your personally identifiable information, as outlined above, we use tools which may include ‘SSL’, passwords, and physical security to protect that information against unauthorized access and disclosure. Some of that information may be stored with “cloud-based” services. When you provide us with personally identifiable information, however, you acknowledge that, even with industry standard security measures in place, third parties might unlawfully intercept or access transmissions or private communications, including stored communications.  We periodically review our information collection, storage and/or processing practices, including physical security measures, to guard against unauthorized access to systems. Because the internet is not a completely secure environment, Wi-Tronix cannot warrant the security of any information you transmit to Wi-Tronix or guarantee that information on the Services may not be accessed, disclosed, altered, and/or destroyed by breach of any of our physical, technical and/or managerial safeguards.  Please do your part to help Wi-Tronix.  You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Wi-Tronix, at all times.  Please limit your access to your computer and/or mobile device and/or browser by signing off after you have finished accessing your account.  We are not responsible for the functionality, privacy and/or security measures of any other organization.


OTHER WEBSITES AND SERVICES

We are not responsible for the practices employed by any websites and/or services linked to and/or from our Services, including the information and/or content contained therein. Please remember that when you use a link to go from our Services to another website and/or service, our Privacy Policy does not apply to such third-party websites and/or services. Your browsing and interaction on any third-party website and/or service, including those that have a link on our Service, are subject to such third party’s own rules and/or policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your personal information.  If you are using a third-party website and/or service and you allow them to access your personal information, you do so at your own risk.


HOW TO CONTACT US

If you have questions and/or comments about this Privacy Policy or if you no longer want Wi-Tronix to contact you, please notify us at info@wi-tronix.com.  Your personal information may remain in our historical records. Any communication you send to Wi-Tronix by email or otherwise is, and will be treated as, non-confidential and non-proprietary.