Quality & security

Customer success and satisfaction are at the core of the Wi-Tronix mission, enabling our business partners to improve all aspects of the world’s transportation systems. From safety to sustainability, Wi-Tronix is dedicated to delivering outstanding customer satisfaction with the quality of our products. Our Wi-Tronix Quality Management System is comprised of a combination of elements that drives continual improvement in our system. Quality is a group effort that gives each Wi-Tronix team member a role in the responsibility and accountability to deliver a high-quality product. We work to exceed customer requirements through world-class leadership and instilling our values in everything we do.

Quality Mission Statement

Our recognition and exemplification of these values point us to a strategic objective: to build and continuously enhance the quality of all products, services, and business processes. Wi-Tronix is committed to:

• Delivering innovative, high quality products and services that enable our customers to improve the safety and operational efficiency of their businesses.
• Providing a safe and transparent work environment that fosters continuous learning and improvement.
• Maximizing stakeholder value by eliminating waste, maximizing efficiency, and institutionalizing repeatable processes in everything we do.

SOC 2 Type II Compliance

Almost daily, firms both large and small announce security breaches. Customers are understandably looking for objective reassurance that their partner is securing their data in a meaningful way. Because security is of the utmost importance, Wi-Tronix is SOC 2 Type II compliant.

We have obtained independent, third-party attestation that your data is maintained to the highest quality standards available in the industry today. Wi-Tronix takes protecting your information seriously, which is why our onboard and back office systems have gone through rigorous penetration tests to ensure your data is protected.

A SOC 2 report identifies the controls that Wi-Tronix follows to make sure we successfully deliver on the five Trust Service Principles:

1. Security – Information and systems are protected against unauthorized access, unauthorized disclosure of information, and damage to systems that could compromise the availability, integrity, confidentiality, and privacy of information or systems that affect the ability to meet its objectives.
2. Availability – Information and systems are available for operation and use to meet objectives.
3. Processing Integrity – System processing is complete, valid, accurate, timely, and authorized.
4. Confidentiality – Information designated as confidential is protected.
5. Privacy – Wi-Tronix safeguards any personal information that it obtains in the course of business.

Downloadable Information:

• ISO Certification
• SOC 2 Type II Informational Flyer